Our policies and procedures
Policies and procedures relating to recruitment and employment
- Northumberland Care Trust HR policies - available on request
- North of Tyne HR policies
Standing financial instructions
Policies and procedures relating to the conduct of business and the provison of services
- Northumberland Care Trust policies - available on request
- North of Tyne policies
Policies and procedures relating to human resources
- Northumberland Care Trust HR policies - available on request
- North of Tyne HR policies
- Single equality scheme
Complaints and other customer service policies and procedures
- Complaints policy - available on request
- Making a complaint
- Patient advice liaison service
- Patient information leaflets
Data protection/information governance/caldicott guardian
Estates management
Charging regimes and policies
- Access to records policy
- Freedom of Information policy
- Overseas visitors hospital charging regulations
